Frequently Asked Questions
Why is Metro Computer different from other computer repair shops?
At Metro Computer, we offer personalized and affordable solutions for all of your Mac, PC, iPhone and iPad needs. We work with you to make sure you are satisfied. We are your professional neighborhood source for local repair. We also pride ourselves on being your reputable source for computer needs.
Do you only repair Macs?
Not at all. We repair any issue you have with a Windows based PC desktop or laptop. As a matter of fact, one of our most common computer repairs is virus removal and data recovery. We also remove malware and spyware and then make sure you have protection installed on your PC before it’s returned to you.
My computer is slow and just doesn’t work the same as it used to. I can’t decide if I should just give up on it and buy a new one or get it upgraded. How can you help me?
Metro Computer will provide you with an honest assessment and quote based on the model, age, and overall condition. At Metro Computer, we will be honest if it is worth upgrading or replacing. We also can offer hardware replacement and recovery services to ensure you don’t lose any valuable information you have on the computer. We don’t sell products, so you don’t have to worry about feeling pressured to buy anything.
I recently purchased a computer; can Metro Computer help me set it up?
Yes. We can help you with your brand new computer, making sure all the software is installed and upgraded, so your computer is up and running smoothly. We can also remove extra unnecessary “bloatware” that many manufacturers include to streamline your new computer.
I have a warranty on my iPhone. If I broke the screen do I have to trade it in on a new one at the Apple Store?
Unfortunately, the warranty ends as soon as it is broken. Instead of buying a new iPhone, we offer you an affordable, quick and hassle free repair alternative. For example, we can replace the glass on the iPhone or iPad at an affordable price without annoying lines.
I want to bring in my MacBook Pro to your shop for a repair. Where is the work done?
We have Apple Certified Macintosh Technicians in our shop. All the work is all done in-house in our shop.
Do I have to make an appointment?
No, walk-ins are always welcome.
What forms of payment do you accept?
Cash, Visa, MasterCard, and Discover